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Calls when you are closed

Outside your opening hours, the same number answers with a different script: it says you are closed, helps where it can and takes a message for the morning.

Who uses it: Any business whose phone keeps ringing after closing: rentals, showrooms, clinics, hotels.

How it works

  1. Set your opening hours in Settings.
  2. Choose which script answers in hours and which answers when you are closed.
  3. Next morning, open the Calls page and ring back the callers who need it.

What a call sounds like

Example call · Acme Store, a demo business
TeliTask
Thank you for calling Acme Store. We’re closed now and open again at 8 tomorrow. I’m the AI assistant, can I help or take a message?
Caller
I want to ask about a delivery.
TeliTask
I’ll take your name and order number, and the team will call you after 8.

What it can do today

  • Switch scripts by itself at opening and closing time, number by number.
  • Answer the same approved facts as in the day, and take a message for the rest.
  • Promise a call back at the time you set, and list it for your team.

What it cannot do yet

  • Send the night’s calls to you by email or WhatsApp in the morning yet. They are on the Calls page.
  • Put a caller through to a person in the middle of a call. Today it takes a message and lists the call for someone to ring back.

What you get after each call

The night’s calls in one list, the ones that need a call back first.