TeliTaskMessage Vincent

An AI that phones your customers and staff in English or Swahili. You see only the calls that need a person.

Hear it on your phone

You’re the customer. Amina checks you’ll be in tomorrow.

The call comes from 020 791 7030. Fiti Store is a demo business.

See a morning at Fiti Store
Skip the story and go to the form
  1. 7:00 am. Thirty deliveries leave Fiti Store, a demo shop, today.
  2. TeliTask calls all thirty customers while the team gets on with the morning.
  3. Amina, the AI calling for Fiti Store, tells Grace her microwave arrives tomorrow. Grace answers in Swahili: Kesho asubuhi sitakuwepo. Mnaweza kuleta jioni? She won’t be in tomorrow morning. Amina carries on in Swahili and moves the delivery to 4 to 6 pm.
  4. The call writes down the order, the new time, and that Grace is not in tomorrow morning.
  5. 27 calls are handled. 3 need a person.
  6. Those 3 wait on the owner’s Home page in the TeliTask dashboard, each with what the customer asked. Each kind of call follows a script in plain words that the owner can change.

6:58am

Fiti Store is a demo shop. Every customer gets a call before the rider sets off.

What owners ask first

The questions we hear on every first call, answered plainly. Anything else, ask Vincent.

Ask Vincent on WhatsApp Let it call you
  • TeliTask

    No. Each call is a conversation. It listens to what the person says and answers it. The quickest way to judge is to let it call you.

  • TeliTask

    It says it’s calling for your business, by name. If someone asks whether they’re speaking to a person, it says it’s an AI.

  • TeliTask

    It speaks English and Kenyan Swahili, in a Kenyan voice. It opens in the language you choose and follows the customer if they change.

  • TeliTask

    It only uses the facts you give it. When a question goes beyond them, it says so and passes the question to your team. Every call is written down, and a changed script only rings your own test numbers until it’s approved.

  • TeliTask

    You paste or upload the day’s list. Each call gets that customer’s row: their name, number and order. Anything else it says comes from the facts you keep in TeliTask.

  • TeliTask

    It tries again later. Anyone it never reaches is listed for your team, so nobody falls through.

  • TeliTask

    Yes, for the calls that need them. TeliTask makes the routine calls and hands your team the ones that need a person, with what the customer asked.

  • TeliTask

    It depends on how many calls you make, so there’s no price on the site. Tell Vincent roughly how many calls your team makes a day, and he’ll give you a number. The demo is free.

  • TeliTask

    Message Vincent on WhatsApp. He asks about the calls your team makes, then writes and rehearses your first script with you before any customer is called.

Your customers’ data

What happens to the calls TeliTask makes for you, in plain words.

Read the privacy policy
TeliTask LimitedHow your customers’ data is handled Registered952-778C-CEA3
Registered
Registered with the Data Protection CommissionerTeliTask Limited is registered in Kenya as a data controller and a data processor, registration number 952-778C-CEA3.
Recording
Told when a call is recordedWhen a call is recorded, the person hears so at the start of the call. The recording and the notice share one switch, so neither happens without the other.
Kept
Where the data is keptOur database is hosted in the United States, and call audio is processed outside Kenya. The privacy policy sets out the safeguards.
AI training
Not used to train AICall audio, transcripts and what calls find out are not used to train any AI model, ours or a vendor’s.

Your turn to be the customer.

Pick a call and put in your number, and your phone rings.

Pick a call

You’re the customer. Amina checks you’ll be in tomorrow.

The call comes from 020 791 7030. Fiti Store is a demo business.

Or talk to VincentI’m Vincent, the founder. I build TeliTask in Nairobi. Message me on WhatsApp about the calls your team makes, and I’ll show you how TeliTask would make them.Message Vincent on WhatsApp0182 686 299hello@telitask.ai